What if the instrument that has built and protected fortunes for generations could be optimized to each client it's built for, in both its performance and its precise fit?
What if the work a room of specialists does in spreadsheets by hand could be performed, with precision, by software—not in weeks, but in minutes?
What if that precision arrived with the white-glove care and attention the few have always known, and no longer stopped at the few?
The instrument is the same one great fortunes have always trusted.
Everything around it, Tengo is rewriting.
The team
John has spent his career building experiences people remember. In eleven years at Apple, he opened the Santa Monica flagship, launched Apple Retail in Europe with the Regent Street store in London, and led the company’s Chicago and Manhattan flagship markets, along with key initiatives including Apple Retail’s B2B strategy. Before Apple, he led store districts for Williams-Sonoma Inc., including Pottery Barn. Since Apple, he has built and advised ventures in insurtech, mobility, and consumer technology. Through all of it, he has held to one belief: exceptional customer experience reflects the culture behind it. At Tengo, he pairs that with a second conviction: financial security should let people live well now, not just in retirement.
Robin Shahani is responsible for developing Tengo’s key partnerships and enterprise clients that fuel growth, as well as for the company’s operations.
Robin has spent more than thirty years in fintech and financial services. Most recently at FIS, he drove strategic growth and efficiency efforts, including the company’s AI-enabled reimagination of client experience and go-to-market after serving as Chief Procurement and Real Estate Officer, with oversight of $4 billion and 232 offices. He previously held global operating and transformation executive roles at TD Ameritrade, American Express, Citigroup, and Deutsche Bank, as well as management consulting leadership positions at IBM’s Promontory Financial Group, KPMG’s EquaTerra, Silver Oak Partners, and Mitchell Madison Group.
Based in New York, Robin earned his undergraduate degree at Harvard and an executive leadership certificate from Cornell’s S.C. Johnson Graduate School of Business. He was inducted into the IAOP Hall of Fame in 2025 and has served on multiple nonprofit boards.
Rich has been building platforms on the web since March 1995, when RockWeb Interactive launched as one of the first music sites on the internet. He joined Netscape later that year as employee #937, where he learned JavaScript from Brendan Eich when almost no one else on the planet knew it yet. He was Founding CTO of WithoutABox, whose platform still ran the company when Amazon acquired it in 2008, and later led Global DevOps and SRE at Herbalife, scaling the team from four engineers to more than forty across six countries. Since 2023 he has worked full-time in AI, shipping open-source agent frameworks and developer tooling.